Being heard and involved in planning your future
You are the most important person when it comes to planning your future and you should be fully involved in all decisions about your plans for the future.
We want your thoughts on what’s going well, and what could be better. We’d love you to join Speaker Box, Southwark Council’s care and care leaver forum. You can help run campaigns and make videos on important topics, share your thoughts in monthly meetups or just meet new friends by coming to some of their events. To get in touch, call us on 020 7525 3186 or email speaker.box@southwark.gov.uk.
If you have questions about education, employment or training, need support or just want to talk, contact us on 020 7525 7077 or at careleavers@southwark.gov.uk. You can also see if your question has already been answered on our FAQ page.
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Who can I turn to if I am unhappy with the support I have been getting or want to discuss it?
You can make a complaint about any part of Children’s Services through the Complaints Team. More information about making a complaint with Children’s Service is available on the Southwark care leaver website southwarkcareleavers.co.uk or you can call 020 7525 3977. You can also email the complaints service on sscomplaints@southwark.gov.uk.
How can I make a complaint about Children’s Services?
You can make a complaint about any part of Children’s Services through the Complaints Team. More information about making a complaint with Children’s Service is available on the Southwark care leaver website southwarkcareleavers.co.uk or you can call 020 7525 3977. You can also email the complaints service on sscomplaints@southwark.gov.uk.
I want to speak to someone who doesn’t work for Southwark Council, who can I turn to?
You have the right to an Independent Advocate (who doesn’t work for the Council) who can inform you about your rights and help you be heard. At Southwark Council, this service is provided by the charity Barnardo’s. You can contact them on the phone on Freephone 0800 085 8287, Telephone: 0208 768 5058, send an email to advocacy2@barnardos.org.uk or visit their website on www.barnardos.org.uk for more information.
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What is an ‘independent advocate?’
An Independent advocate supports the right of a looked after child to be heard and involved in decisions through one to one support. This support is provided to you in private and can be kept confidential.